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Jeju |
How can I use the pool? |
 - Lotte Hotel Jeju offers an outdoor swimming pool “He:on” and an indoor pool.
Outdoor Swimming Pool “He:on”
Period: Open all year round
Admittance: Free for hotel guests only
Opening hours: 09:00 ~ 24:00
Indoor Swimming Pool
Period: Open all year round
Admittance: Hotel guests and outside guests
Opening hours: 06:00 ~ 24:00 (closed on first Monday of each month)
Rates: Hotel Guest Adult \10,000 Child \7,000
Outside Guest Adult \20,000 Child \14,000
Location: Fitness Club
Benefit: Guests using the swimming pool can also use the sauna and indoor gym free of charge.
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Jeju |
What are the operating hours and prices of Volcano Fountain Show and.. |
- The Volcano Fountain Show is held every night all year round. The show starts at 8:30 and lasts about 12 minutes. There is no charge for the show, but viewing is possible from the sides due to the outdoor buffet serviced in the center.
Outdoor buffet service hours 18:00~21:30
18:30~22:00 (7/1~8/31)
Prices: Adult \82,000 Child \46,000 (36 months – 12 years) / VAT inclusive
Venue and service hours are subject to change during the winter season. Please book in advance due to limited seating.
* Reservation/inquiries: Volcano Fountain Show Buffet 064-731-4264
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Jeju |
Can I ask for a non-smoking room? |
- Non-smoking rooms are available at Lotte Hotel Jeju. You can request a non-smoking room when booking.
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Jeju |
Can I go to the duty free shop or the casino? |
- The casino located on the 6th floor of Lotte Hotel Jeju is for foreign visitors only.
Lotte Duty Free Shop is open to both foreigners and nationals with plans to travel overseas (passport required).
Opening hours: Monday~Friday, Sunday 10:00~19:00
Saturday 09:00~21:00
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Jeju |
Can I book a rental car? |
- Lotte Hotel Jeju does not offer car rental booking service. Please inquire at car rental companies with branch offices in our hotel.
Jeju Rent-a-Car 064-738-3006
Kumho Rent-a-Car 064-738-8101
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Jeju |
Where can I withdraw cash on the hotel grounds? |
- There is a Shinhan Bank branch within the hotel. Take the stairs across from the Concierge Desk on the 8th floor (Main Building lobby floor) and go down to the 7th floor. There is also a Shinhan Bank ATM (07:30~23:00) next to the central elevators in the lobby floor.
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Jeju |
What time is check-in and check-out? Is late check-out available? |
- Check-in time is 15:00, and check-out is 11:00. However, during the summer peak season, check-out time is 11:00 in order to avoid crowding.
Late check-out is available for a fee, subject to daily occupation rate. We charge 30% of room rate for check-out at 15:00, 50% for 18:00, and the full rate for later hours.
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Jeju |
I will be taking an infant. What services are available? |
- We offer various services for guests traveling with infants. First of all, you can request a baby crib when checking in at the Front Desk or by calling extension no. 57 from the room. Baby bottle sterilizer can also be requested by calling extension no. 57. We have a coffee pot in every guest room, so hot water can be readily made for baby formula. You can get purified water from water and ice dispensers located in the corridor of each floor, and free rental of baby carriage by calling extension no. 0 from the room or the Bell Desk in the lobby.
*Please be informed that quantities are limited and subject to availability.
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Jeju |
Is there a shuttle bus service? |
- Sorry! Were not offering shuttle bus service. You can get here in Lotte Hotel Jeju by limousine bus. There is a red-colored limousine bus in front of Jeju airport. The Fee is KRW3,900 (one way ticket)
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Jeju |
Please give me the information of facilities of Lotte Hotel Jeju. |
- The Lotte Hotel Jeju Resort offers the finest selection of dining choices with extraordinary menus and cuisines from around the world, where patrons can enjoy their meals while viewing the spectacular shoreline, and exquisite landscapes. Selections range from Western dining at the Peninsula, to Japanese cuisine at Momoyama, Korean food at Mugunghwa, and the Lobby Lounge, and Windsor Bar (with Karaoke) for relaxing beverages.
The resort complex forms a vast array of on-site leisure facilities including an extensive duty free shop, magnificent sauna providing special hydro massages, an ultra-modern fitness club, swimming pool, tennis court, and family recreation center. Nearby facilities include; golf, scuba diving, wind surfing, Para-gliding and hunting.
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